Team11 is the flagship brand of Fantasy Sports Private Limited and operates as a free skill-based fantasy sports platform in Nepal. Team11 is committed to protecting the privacy and personal information of every user. By creating an account, browsing the platform, or participating in fantasy sports contests, users agree to the collection, use, storage, and protection of their information as described in this Privacy Policy. Team11 values transparency, user trust, and data security, and encourages all users to read this policy carefully before using the platform.

Information We Collect

To provide a secure and enjoyable fantasy sports experience, Team11 may collect personal information such as your full name, email address, mobile number, date of birth, and profile information. Team11 may also collect device details, operating system information, browser information, IP address, network information, and location information when permission is granted. Technical information about how users interact with the platform may be collected automatically to improve performance, security, and user experience.

How We Use Your Information

The information collected by Team11 is used to create and manage user accounts, verify identity, maintain account security, provide access to fantasy sports contests and platform features, improve platform performance, respond to customer support requests, communicate updates and new features, detect fraud or unauthorized activity, and comply with applicable legal obligations. All collected information is used solely for purposes related to operating and improving Team11 services.

Skill-Based Fantasy Sports

Team11 offers free skill-based fantasy sports where users create fantasy teams using their sports knowledge, strategy, and decision-making abilities. Success on Team11 depends on the user’s skill, player selection, and understanding of sports performance rather than chance.

Sharing of Information

Team11 may share limited user information with trusted service providers, technology partners, analytics providers, and affiliated companies when necessary to operate, maintain, improve, or secure the platform. All organizations that receive user information are required to maintain appropriate confidentiality and security standards. Team11 does not sell users’ personal information to third parties. Information may also be disclosed when required by applicable laws or lawful requests from authorized government authorities.

Cookies

Team11 uses cookies and similar technologies to improve website functionality, remember user preferences, analyze website traffic, and provide a better browsing experience. Cookies help Team11 understand how users interact with the platform and enable continuous improvement of platform performance. Users may disable cookies through their browser settings, although some features of the platform may not function properly if cookies are disabled.

External Links

The Team11 platform may include links to third-party websites for user convenience. These external websites operate under their own privacy policies, and Team11 is not responsible for their privacy practices, security measures, or content. Users are encouraged to review the privacy policies of external websites before sharing any personal information.

Data Security

Team11 follows industry-standard security practices to protect user information from unauthorized access, alteration, disclosure, or destruction. User data is stored on secure servers protected by firewalls, encryption technologies, and access control mechanisms. While Team11 employs robust security measures, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Communications

Team11 may occasionally send users notifications regarding platform updates, new fantasy sports features, contests, announcements, important security information, and customer support communications. Users may manage certain communication preferences through their account settings where such options are available.

Data Retention

Team11 retains user information only for as long as necessary to provide services, improve platform functionality, resolve disputes, comply with legal obligations, and protect the security of the platform. When information is no longer required, it will be securely deleted or anonymized.

Account Deletion

Users may request account deletion or suspension by contacting Team11 support at [email protected]. Deletion requests are generally processed within 20 days. After successful processing, personal information will be removed or anonymized unless retention is required by applicable law.

Updating Your Information

Users are responsible for keeping their account information accurate and up to date. Most profile information can be reviewed and updated directly through the Team11 profile settings.

Children’s Privacy

Team11 is intended only for users who meet the minimum legal age requirements under applicable laws. Team11 does not knowingly collect personal information from children who are not legally permitted to use the platform.

Changes to This Privacy Policy

Team11 may update this Privacy Policy from time to time to reflect improvements, legal requirements, or operational changes. Whenever significant updates are made, the revised Privacy Policy will be published on the platform. Continued use of Team11 after any updates indicates acceptance of the revised Privacy Policy.

Applicable Law

This Privacy Policy shall be governed by the laws of Nepal. Any disputes relating to this Privacy Policy or the use of Team11 shall be resolved in accordance with the applicable laws of Nepal.

Our Commitment to Privacy

Team11 is dedicated to maintaining a safe, transparent, and secure environment for everyone enjoying free skill-based fantasy sports. Whether users participate in Fantasy Football, Fantasy Cricket, or other fantasy sports on Team11 Nepal, their personal information is handled responsibly and protected using industry-standard security practices. Team11 continuously improves its privacy and security measures to provide users with a trusted fantasy sports experience while safeguarding personal data and complying with applicable laws.